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Prices include Finnish taxes and shipping costs. Additional costs can be added by local customs depending on where the customer lives. OBS! The buyer always pays the local customs feeds his/herself, in other words, seller will not refund the artwork if the end price rises higher because of the customs fees. Shipping inside European Union does not cause additional customs payments.
Customs fees can be found on buyers' home countrys' customs website.
Pieces are shipped once payment is received. Shipping can take 3-30 days depending where the buyer lives. Pieces are shipped from Helsinki, Finland.
Tania Muhonen Art follows international CPT (=carriage paid to)/CFR (=cost and freight) freight terms: in short, the goods will be taken to the post office in Finland, but after dropping the item to post office, the buyer is responsible to pay any additional costs like customs fees. Buyer cannot hold seller responsible for possible post office errors.
Paintings are wrapped in plastic and cardboard depending on the form of the painting (framed/not framed). All the paintings are sealed and protected from humidity and hits. However, if post office damages the carriage, seller is not responsible for refunding the good.
By the Finnish law, one can return bought goods for 14 days. The buyer pays the shipping costs when dropping the package to the post office, and the shipping costs will be refunded to customer account when seller receives the art work and the receipt of the return. However, this is only valid for payments made inside European Union. ONE CANNOT RETURN GOODS BOUGHT FROM OUTSIDE EU.
Returns inside European Union have to be made within 14 days of the delivery.If the return happens later than 14 days of receiving the good, seller is not responsible for refunding the good.
When making a return, follow the steps below:
1) Pack the item carefully back to the shipping plastic and cardboard.
2) Take the package back to a post office and pay the return to the address :
Tania Muhonen Art
Vihdintie 15 a 6
3) Take a picture of the return shipping cost receipt and send it to
info at taniamuhonen.com
4) Wait for sellers' email confirmation of the return and the money refund to your card / confirmation of this transaction to be sent to Your email.
Didn't find the info you were looking for? Want to give feedback or request a custom piece? Use the form below or contact via email : info at tania muhonen.com.